Sharpening Service
FAMOUS IMPLEMENTS, FAMOUS GUARANTEE
Please click the button below where you will be redirected to the US Tweezerman website where you can fill out the Sharpening Form.
All of our sharpening services are undertaken at the Tweezerman Service Centre in America.
We do not charge for the sharpening service, however, we do require the customer to pay for the initial shipping cost to our USA facility in Port Washington, NY. This cost may vary depending on the weight of your item and the postal service you choose to send your items with.
We will happily sharpen authentic Tweezerman Full Size Slant, Point, and Mini Tweezers, Nippers and Scissors that have become dull through proper and regular use free of charge if the implement can be re-sharpened. Note that we can only accept up to 6 implements at a time. Anything orders sent above 6 is subject to being sent back to you, unsharpened.
Our Sharpening Service does not apply to products that are electroplated or coated (including our Rose Gold Collection and our Ultra Precision Collection), products that have been misused or modified, products that have been repaired by anyone other than the Tweezerman Service Center, products that are not Tweezerman or products purchased from an unauthorised seller. Tweezerman reserves the right to reject Sharpening Service requests if it determines, in its sole discretion, that an implement to be sharpened is counterfeit, or in cases of fraud or abuse of the service.
The estimated turnaround time for each sharpening service order is a minimum of twelve (12) working weeks for US orders and a minimum of sixteen (16) working weeks for international orders upon receipt in our warehouse, excluding weekends. This timing may change at any time.
Our dedicated team spend up to two years training before they are qualified to make our products, ensuring the highest quality and precision. This training also includes sharpening services. This ensures your product is returned to you with the same level of quality as when your first bought the product.
Please fill out the sharpening form to initiate all sharpening service orders and be sure to include your email address.
Once you complete and submit your form, an email confirmation will be sent to you.
Please send your tools to be sharpened in a padded envelope, and use an insured postal company to send in your implements to the Tweezerman Sharpening facility.
Please note that your sharpening form is not a shipping form. Please be sure to use proper postage when sending your implement to us.
If an order is sent without a sharpening form, it will be sent back to you unsharpened requesting that you submit the sharpening form before shipping to us.